Brad Stanghetta is Senior Vice President of Sales at AlidaCXM, creator of the world’s first CXM and insights platform. In this episode, learn about Brad’s thoughts on establishing systems, outbound prospecting, and the dangers of (and lessons in) going viral over a subject line. Amanda Georgoff, RVP of Enterprise Sales at SalesLoft, joins as guest host.
Brad, Amanda, and Jeremey talk about establishing systems and what customer experience means to him – and how he ensures customer feedback permeates throughout an organization. Plus, stay until the end of the episode to hear Brad’s six criteria for hiring!
Closing the loop is being able to take feedback and action that feedback, and make sure that it gets to the right people at the right time.
Listen below to the entire podcast episode or on Apple Podcasts here.
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