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Product Release: Live Call Studio

March 3, 2017

Call coaching is a crucial part of sales success. Call coaching doesn’t just mean improved performance for your sales reps. It also means more value for the company. Better real-time call coaching has been shown to improve on-boarding times, improve message consistency, and shorten time-to-value of new hires. When your sales team wins, the whole company wins.

We are extremely excited to announce Live Call Studio. Now available by request for all users.

Salesloft’s Live Call Studio enables sales leaders to provide real-time coaching to their teams and increase the effectiveness of their sales organizations. Giving leaders a single pane to monitor, coach, and ultimately elevate the prospect/customer experience for all active calls.

With Live Call Studio, you have the ability to provide the same level of call coaching as you could sitting right next to a sales rep, from across the office or across the globe. Call coaching is a crucial part of onboarding new sales reps and developing your existing team. Live Call Studio allows you to provide the attention and care good coaching requires, at scale.

Multiple Ways to Engage and Coach:

  1. Listen in: Live Call Studio enables you to hear what’s happening on any of your team’s live calls with the click of a button.
  2. Whisper Feedback: Deliver the coaching a rep needs at the moment by providing feedback that only the sales rep can hear.
  3. Join the call: If you need to join an ongoing call yourself, Live Call Studio allows you to seamlessly enter the conversation

Create the interactions your customers you deserve. The world is becoming real-time. Live Call Studio is real-time. Catch and revere what reps get right. Detect and tweak what reps miss. Setup for future learning. Empower your team to serve your customers with excellence.

Thank you for enabling Salesloft to continue to serve you. As always, we are excited to hear your feedback! If you have any questions please check out the Knowledge Base, or contact support@salesloft.com.