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Conversations
Understand Your Buyers and Team Performance
With Salesloft, you don’t need a separate Conversation Intelligence solution — it’s part of our all-in-one platform. Understand the impact of every sales conversation, share buyer insights company-wide, and replicate the behaviors of your top sellers across your team.
4.5 on G2
Turn conversation insights into actions that win deals
Every revenue team wants more time. While we can’t give you more hours in the day, we can capture the most valuable information about your buyers' (and sellers') behavior and needs, so your team can take action on what matters most.
Challenge #1: Deals keep slipping
Know what’s happening in every deal
AI distills key takeaways from thousands of conversations, links them to relevant deals, and helps sales teams act on those insights to drive smarter sales strategies and better deal outcomes. Understand opportunities and risks and learn how competitors, objections, and decision-makers are affecting buying decisions.
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Challenge #2: Seller efforts don’t align with buyer needs
Get the insights to drive the right seller actions
Preparing for calls with buyers is a time-consuming task that often slips through the cracks. AI consolidates past conversations data, key moments, and deal summaries into a single “cheat sheet,” helping sellers prepare for meetings in a fraction of the time while aligning the entire selling team. Meeting prep is surfaced as an action directly in a seller’s Rhythm workflow.
Challenge #3: Coaching is deprioritized
Easily identify coachable moments
Getting the right insights to coach reps can be a manual and time-consuming process that results in less coaching, lower performance, and risk to revenue. Salesloft Conversations highlights exactly where sales managers need to spend time coaching sellers to be more effective closers. Take it one step further and scale best practices across the team using custom playlists so sellers can still learn even when managers aren’t there to guide them.
Key features
AI-Assisted Scorecards
Enhance coaching efficiency within the workflow
AI pre-populates manager scorecards with assessments of rep performance by analyzing conversation transcripts, creating significant time-savings for managers.
Scorecards are surfaced as action items directly in a manager’s Rhythm workflow, allowing them to give their team targeted and timely feedback that can impact in-flight deals.
Summaries + Action Items
AI turns call insights into instant action
Generative AI automatically generates conversation summaries and actions items, saving sellers time while helping them quickly capture key details. It also helps them write meeting follow-up emails more efficiently.
Conversation Key Moments
Identify blockers before they become deal risks
Competitors, objections, and decision-makers can kill a deal, but they’re often overlooked. Generative AI reviews conversation transcripts to surface these insights, so selling teams can prioritize actions that directly impact deal health and velocity.
Tracker Trends
Uncover common themes and trending topics
Visualize patterns like competitor mentions or price sensitivity that occur across multiple conversations to identify areas of opportunity and take action.
Call Recording & Transcription
Stay fully engaged in every call
No more scribbling notes during conversations. Sellers can give their buyers their full attention while calls are automatically recorded and transcribed for easy reference later.
What customers say about Conversations
Conversations has made training our team in a virtual world so easy. Now, we can get the insights we need quickly and listen to calls instantaneously.
Before using Salesloft Conversations, we lacked visibility into our sales process, making it difficult to identify what drove successful deals. Now, we have real-time insights that help us refine messaging, coach our sales reps effectively, and improve conversion rates.
Salesloft is instrumental to the success of my business. Ease of use & onboarding for new starters is the most important thing. Conversation intelligence is very helpful for coaching.
Being able to listen back to my calls was something I never thought would be so valuable from both an info perspective but also from a coaching perspective.
Helpful resources for revenue teams
Enhance your strategy with real-world insights, expert tips, and actionable guides.
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Turn Buyer Conversations Into Company-Wide Intelligence
Conversation Intelligence 101
4 Proven Ways to Use Conversations Data to Bring on Better Buying and Selling Experiences
Ready to get the right insights from your calls?
See Salesloft Conversations in action and drive revenue with confidence.
