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Conversations

Understand Your Buyers and Team Performance

With Salesloft, you don’t need a separate Conversation Intelligence solution — it’s part of our all-in-one platform. Understand the impact of every sales conversation, share buyer insights company-wide, and replicate the behaviors of your top sellers across your team.

4.5 on G2

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Turn conversation insights into actions that win deals

Every revenue team wants more time. While we can’t give you more hours in the day, we can capture the most valuable information about your buyers' (and sellers') behavior and needs, so your team can take action on what matters most.

Challenge #1: Deals keep slipping

Know what’s happening in every deal

AI distills key takeaways from thousands of conversations, links them to relevant deals, and helps sales teams act on those insights to drive smarter sales strategies and better deal outcomes. Understand opportunities and risks and learn how competitors, objections, and decision-makers are affecting buying decisions.

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Challenge #2: Seller efforts don’t align with buyer needs

Get the insights to drive the right seller actions

Preparing for calls with buyers is a time-consuming task. AI consolidates past conversations data, key moments, and deal summaries into a single “cheat sheet,” helping sellers prepare for meetings in a fraction of the time while aligning the entire selling team. Meeting prep is surfaced as an action directly in a seller’s Rhythm workflow.

Meeting Prep Workflow

Challenge #3: Coaching is deprioritized

Easily identify coachable moments

Getting the right insights to coach reps can be a manual and time-consuming process that results in less coaching, lower performance, and risk to revenue. Salesloft Conversations highlights exactly where sales managers need to spend time coaching sellers to be more effective closers. Scale best practices across the team using custom playlists so sellers can still learn even when managers aren’t there to guide them.

AI Assisted Scorecards

Key features

Learn more about how Salesloft Conversations helps your team succeed.

Enhance coaching efficiency within the workflow

AI pre-populates manager scorecards with assessments of rep performance by analyzing conversation transcripts, creating significant time-savings for managers.

Scorecards are surfaced as action items directly in a manager’s Rhythm workflow, allowing them to give their team targeted and timely feedback that can impact in-flight deals.

AI Assisted Scorecards Screen

AI-Assisted Scorecards

AI Assisted Scorecards Screen

Enhance coaching efficiency within the workflow

AI pre-populates manager scorecards with assessments of rep performance by analyzing conversation transcripts, creating significant time-savings for managers.

Scorecards are surfaced as action items directly in a manager’s Rhythm workflow, allowing them to give their team targeted and timely feedback that can impact in-flight deals.

Summaries + Action Items

Generative AI Screen

AI turns call insights into instant action

Generative AI automatically generates conversation summaries and actions items, saving sellers time while helping them quickly capture key details. It also helps them write meeting follow-up emails more efficiently.

Conversation Key Moments

Key Moments Screen

Identify blockers before they become deal risks

Competitors, objections, and decision-makers can kill a deal, but they’re often overlooked. Generative AI reviews conversation transcripts to surface these insights, so selling teams can prioritize actions that directly impact deal health and velocity.

Tracker Trends

Tracker Trends Screen

Uncover common themes and trending topics

Visualize patterns like competitor mentions or price sensitivity that occur across multiple conversations to identify areas of opportunity and take action.

Call Recording & Transcription

Call Transciption Recording Screen

Stay fully engaged in every call

No more scribbling notes during conversations. Sellers can give their buyers their full attention while calls are automatically recorded and transcribed for easy reference later.

What customers say about Conversations

Conversations has made training our team in a virtual world so easy. Now, we can get the insights we need quickly and listen to calls instantaneously.


Tyler Gibbons headshot
Tyler Gibbons
Senior Account Executive

Before using Salesloft Conversations, we lacked visibility into our sales process, making it difficult to identify what drove successful deals. Now, we have real-time insights that help us refine messaging, coach our sales reps effectively, and improve conversion rates.


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Leo Weiss
Revenue Operations Analyst

Salesloft is instrumental to the success of my business. Ease of use & onboarding for new starters is the most important thing. Conversation intelligence is very helpful for coaching.


Will Koning Headshot
Will Konig
Senior Account Executive

Being able to listen back to my calls was something I never thought would be so valuable from both an info perspective but also from a coaching perspective.


Kevin Saar Headshot
Kevin Saar
Senior Account Executive

Where revenue teams go to
take actionbuild pipelinemanage dealsforecastengage buyerscoach sellersget buyer insights

Salesloft blends data and context to give teams insights tied to their specific revenue outcomes, all within a seamless workflow.
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Revenue Orchestration Platform

Turn insights into action, all in one platform

Salesloft unifies AI chat agents, sales engagement, revenue intelligence, conversation intelligence, deal management, and forecasting — all supported by AI workflows and agents

Explore the Full Salesloft Platform
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Revenue Orchestration Platform

Turn insights into action, all in one platform

Salesloft unifies AI chat agents, sales engagement, revenue intelligence, conversation intelligence, deal management, and forecasting — all supported by AI workflows and agents

Drift

Engage website visitors

Drift AI chat agents engage visitors with real-time personalized conversations, delivering a better buying experience and driving more qualified pipeline faster.

Cadence

Build and nurture sales pipeline

Take the guesswork out of pipeline generation, lead nurture, and renewals. AI helps you prioritize the right buyers while providing valuable insights to improve every interaction.

Coaching

Scale the qualities of your top performing reps

Easily identify sales coaching opportunities and scale best practices  with real-time data-driven AI insights based on seller activities, customer conversations, and deal status.

Deals

Manage & close sales opportunities

Get the clarity and focus needed to win. AI insights help you understand where every deal stands, what’s at risk, and what needs to happen to speed up deal cycles and close more business.

Forecast

Confidently call your sales number

Transform your sales forecast into a strategic action plan to close more revenue by combining real-time deal data, AI, and your own insights to improve forecast accuracy.

Analytics

Turn data into action

Salesloft Analytics centralizes reporting from across the buyer and customer lifecycle, providing visibility and comprehensive insights into sales performance to enable data-driven decisions.

Rhythm

Take the right actions at the right moments

Act first on what matters most. Rhythm uses AI to prioritize the most impactful seller actions, helping revenue teams get the clarity they need to work smarter to win more deals.

Conversation Intelligence

Get insights about buyers & sellers

Understand the impact of every sales conversation, share buyer insights company-wide, and replicate the behaviors of your top sellers to improve performance across your team.

Conductor AI

Automate, optimize, and scale sales processes

Conductor AI is Salesloft's proprietary AI engine that powers prioritized sales workflows optimized for revenue outcomes and delivers comprehensive insights and analytics.

Enterprise Data Platform

Scale with security, flexibility, and extensibility

Salesloft's Enterprise Data Platform ensures seamless integrations, enterprise-grade security, and scalable infrastructure — powering efficient, data-driven revenue operations.

Helpful resources for revenue teams

Enhance your strategy with real-world insights, expert tips, and actionable guides.

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Turn Buyer Conversations Into Company-Wide Intelligence

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Conversation Intelligence 101

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4 Proven Ways to Use Conversations Data to Bring on Better Buying and Selling Experiences

Ready to get the right insights from your calls?

See Salesloft Conversations in action and drive revenue with confidence. 

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