Vince Beese is Head of Enterprise at Kustomer, a customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. In this episode, Vince discusses the art of closing the deal, a subject he’s particularly knowledgeable about. Shaundai Person, Junior UI Engineer at Salesloft, joins as guest host.
Vince, Shaundai, and Jeremey talk about how to get a better close rate, Vince’s three phases of sales, and why slowing down as you approach the close is a deal-killer. Vince also details how to decide which deals are winnable and tips for discussing your competitors with prospects.
A lot of people take their foot off the pedal when they think they’re getting to the close. And that’s the biggest mistake I’ve seen in sales.
-Vince Beese
Listen below to the entire podcast episode or on Apple Podcasts here.
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