Vince Beese is Head of Enterprise at Kustomer, a customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. In this episode, Vince discusses the art of closing the deal, a subject he’s particularly knowledgeable about. Shaundai Person, Junior UI Engineer at SalesLoft, joins as guest host.
Vince, Shaundai, and Jeremey talk about how to get a better close rate, Vince’s three phases of sales, and why slowing down as you approach the close is a deal-killer. Vince also details how to decide which deals are winnable and tips for discussing your competitors with prospects.
A lot of people take their foot off the pedal when they think they’re getting to the close. And that’s the biggest mistake I’ve seen in sales.
Listen below to the entire podcast episode or on Apple Podcasts here.
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