Steph Gerpe is Director of Customer Success at Glint, a People Success platform that leverages real-time people data to help global organizations increase employee engagement. In this episode, Steph shares how collaboration and alignment between customer success and sales has been clutch in driving their success.Amanda Georgoff, RVP of Enterprise Sales at SalesLoft, joins as guest host.
The trio also discuss the two things Steph focuses on most when hiring, and why small magic moments with the customer matter.
Even failures, I think, tend to be a part of your ability to sell better or to position a service or deliver a service better. It might not feel like it in the moment, but you can apply it moving forward.
Listen below to the entire podcast episode or on Apple Podcasts here.
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